How to Order

At Stainless Steel Store, we believe in offering our customers choices, both in our extensive collection of pot racks and in how you shop with us! Here are your options for placing an order:

Order online: We take extra care to ensure that the personal information you give us during an online purchase is safe, secure, and protected. We handle online transactions with industry-standard SSL encryption. This means that the credit card number and personal information you enter at checkout is transferred via a highly secure encryption process that prevents anyone else on the internet from intercepting your information.

Order by Phone: Call us at 1-800-449-0941 to place your order by phone, or to have your questions answered by our friendly and knowledgeable customer support team. We're here to help Monday through Friday from 8AM until 5PM PST.

Order by Mail: To place an order by mail, send a check or money order to:

Stainless Steel Store
PO Box 17446
Seattle, WA 98127

Please include the following information with your payment:

• Name
• Shipping Address
• Phone Number
• Email Address
• Item number and name of the item(s) you'd like to purchase, along with any size or finish options

We will notify you by email once we receive your payment. Mail orders are typically processed within 5 business days.